The Success Story of QUiCKFairs
Advanced IT Management and Cybersecurity with Flanker
Challenge
QUiCKFairs Srl, a leading trade fair organizer, sought a reliable IT partner to manage its entire technological infrastructure, with a special focus on cybersecurity.
Objectives
Ensure proactive and continuous IT support. Strengthen cybersecurity measures. Improve operational efficiency and data protection. Ensure operational continuity during events.
Flanker's Solution
Flanker adopted a combination of NinjaOne for integrated IT management and BitDefender GravityZone with MDR (Managed Detection and Response) for constant cybersecurity monitoring. Additionally, Flanker provided on-site weekly support to manage and maintain the IT infrastructure effectively.
Proactive Preparation
Flanker thoroughly analyzed QUiCKFairs' needs and implemented NinjaOne to efficiently monitor and manage the IT infrastructure. Simultaneously, BitDefender GravityZone was configured to provide advanced protection against cyber threats, with MDR service active 24/7.
Continuous Support
NinjaOne enabled real-time issue resolution, ensuring uninterrupted IT operations. BitDefender's MDR service offered constant vigilance, identifying and neutralizing threats before they could cause harm. Weekly on-site support by Flanker's team ensured optimal maintenance and immediate resolution of any on-site issues.
Closure and Follow-up
Flanker maintained constant support, continuously improving processes based on feedback from QuickFairs. Periodic audits and updates were conducted to ensure the IT infrastructure remained cutting-edge.
Results
Significant reduction in technological disruptions, improving operational efficiency. Strengthened cybersecurity, with a drastic reduction in cyber threats. High customer satisfaction, thanks to timely support and comprehensive IT management. Greater peace of mind for QUiCKFairs, relying on continuous protection during their events.
Customer Testimonial
"Thanks to Flanker and their combination of NinjaOne and BitDefender, we achieved high operational efficiency and robust protection against cyber threats. Their continuous support has been fundamental to our success." Sebastian Kuester - CEO QUiCKFairs
Conclusion
Flanker's integrated approach, combined with advanced tools like NinjaOne and BitDefender GravityZone, enabled QUiCKFairs Srl to effectively manage their IT infrastructure and ensure superior cybersecurity, greatly enhancing their overall operational experience. The addition of weekly on-site support further solidified the reliability and effectiveness of Flanker's services.